formfiled

Privacy

What we do with your data.

You'd be putting inspection records, customer addresses and your technicians' names into this. Here is exactly what happens to them, in plain language.

What we hold

The forms your crew files and everything on them: site addresses, readings, dates, signatures, photos and the name of whoever filled it in. Your own account details, which is a company name, an email address and a phone number. Nothing else.

Who can see it

You and your staff. Whoever you send each completed form to, because that is the point of it. Us, when you ask us for help or when we're fixing something, and not otherwise. Nobody else, ever.

We do not sell it, we do not share it with advertisers, we do not use what's in your forms to train anything, and we do not look at it to see how your business is doing.

Where it lives

On servers in the United States, encrypted in transit and backed up daily. The backups are held for thirty days and then overwritten.

How long we keep it

For as long as you're a customer, because inspection records are usually the sort of thing you need years later. If you leave, we send you every form you've filed as PDFs plus a spreadsheet, then delete it within thirty days. No fee, and you don't have to ask twice.

What we track on this website

Nothing, at the moment. No analytics, no advertising pixels, no cookies beyond what it takes to keep you signed in once you're a customer. If that changes this page changes with it, and it will say so before it happens.

Booking a call uses a calendar hosted by Project 251, which builds Form Filed. It gets your name, email and whatever you type into the booking form, and nothing else.

Asking us for your data, or to delete it

Email brad@formfiled.com and say what you want. We'll do it within thirty days and confirm when it's done. You don't need a legal reason and you won't be asked for one.

If something goes wrong

If data of yours is exposed, we'll tell you what happened, what was in it and what we've done, as soon as we know. Not a month later, and not phrased so it sounds like nothing.

Last updated 18 September 2026.